Store Policies

At Riababy, we believe the best product is made from nature. Design and make toys that is 100% non-toxic is our lowest standard. 

We strive to provide long lasting toys with a fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products. Please don’t hesitate to contact us if you have any questions!

 

OUR SHIPPING POLICY

All orders are processed within 2-3 business days. 

​Shipping charges for your order will be calculated and displayed at checkout.

​Unfortunately Riababy is not responsible or liable for any loss and/or damages incurred to the products during transit.

 

OUR RETURN POLICY

RETURNS

​Change of Mind

We put our heart and soul into each of our product and we hope that you will come to love our products, but if for any reason you are unsatisfied with our products or changed your mind, please contact us within 7 business days and arrange for it to be returned in its unopened and unused form and in its original packaging. After inspection of the returned product, we will then process your refund or exchange.

​Faulty or Damaged Product

We aim to be faultless and will check every order before it is sent to you. But if we made a mistake or damage occurs during transit, please contact us as soon as you can and we will endeavour to arrange for an exchange of product or refund.