- We will endeavour to dispatch your order within 24-48 hours of receiving your order and cleared payment.
- Shipping charges for your order will be calculated and displayed at checkout.
- Riababy is not responsible or liable for any loss and/or damages incurred to the products during transit.
- Dates on our Pre-Order Products are estimate dates only for arrival into our warehouse.
- We are currently trialing new sustainable packaging for online orders. You may receive your order packed with new recycled materials inside the box or satchel.
- Unfortunately we have no control over delivery time once your order has left our warehouse, however please see the table below as a reference.
Delivery Guidelines :
- Melbourne Metro: 2 - 5 business days
- Other cities in VIC: 3 - 7 business days
- Sydney Metro: 3 - 8 business days
- Other interstate locations: 4 - 14 business days
Pick up :
Please select pick up option and address at checkout. You will receive a notification email once your order is ready for pickup. Please reply and book your pick up time & date.
Current available PICK UP locations:
- Melbourne Warehouse: Unit 3, 37-39 Lexton Road, Boxhill North VIC 3129
- Sydney Baby Harbour: Shop 1/13 Glen Street, Eastwood NSW 2122
Still got questions :
Feel free to reach out, we’ll be happy to help:
Online Chat: Click chat button at bottom right corner(Mon-Fri, 9am to 7pm AEST)